Garden Maintenance Manager

Location : London & Guildford
Salary : 35k DOE
Vacancy type : Permanent
Vacancy ID : 44351

Job Summary:

The Garden Maintenance Manager is responsible for the daily running of garden maintenance of an assigned portfolio of high-end residential and commercial properties, to deliver safe and compliant services to meet contractual specifications on time and on budget.

Knowledge and Experience:

  • Proven experience in residential and commercial garden maintenance
  • Qualifications:
  • Academic horticultural qualification, preferably Level 3 or above
  • Health and safety qualification, e.g. NEBOSH General, or relevant professional qualification
  • Advance level of irrigation and spraying certificate PA1/PA6
  • Up-to-date working knowledge of methods, materials, tools and equipment used in garden maintenance operations
  • Sound knowledge of standard horticultural practices (planting, pruning, fertilising, etc), growth characteristics and identification of a wide variety of plants
  • Full clean EU or UK driving licence and experience of driving vans
  • Physical aptitude to working outdoors in all kinds of weather conditions
  • Team leading, confidence to provide clear direction and inspire those around you, promptly and efficiently addressing personnel issues and training and development needs  
  • Resilience, comfortable working in a fast-paced environment whilst maintaining a positive can-do attitude with an ability to motivate others
  • Relationship building, effective stakeholder management, both internally and external to the organisation
  • Strong attention to detail
  • Problem solver, ability to identify and resolve issues with speed
  • Teamwork demonstrate commitment to teamwork and create value not only for self but for others. Focus on the overall objectives of the team to continuously improve
  • Results focused, focused on proactively delivering value that will directly lead to achievement of business results
  • Customer driven, understand the customer needs, constantly strive for improvement to achieve the highest standards of service


  • Excellent problem solving and decision-making skills.
  • Strong organisational skills.
  • High level of ethical conduct, cooperation and team skills.
  • Good oral and written communication skills.
  • Ability to supervise a small team
  • Excellent client service skills.

Main Responsibilities:

  • Undertake regular visits to the assigned sites to ensure operations are carried out to the appropriate quality, frequency and timescales 
  • Review site reports and address any operational deficiencies promptly and efficiently, communicating all corrective actions back to clients within agreed timescales
  • Liaise with clients as required
  • Careful monitoring of irrigation systems, including planning and overseeing winter shutdown and spring start up programmes
  • Manage staff attendance and plan for seasonal demand variations, leave, sickness and absence to ensure that all contractual obligations are met and maintained
  • Monitor the teams to ensure correct compliance with HR, H&S, admin and working practices and procedures
  • Work with the Team Leaders to ensure all operatives are fully equipped each day with the necessary tools, equipment and materials to complete required tasks 
  • Oversee and carry out general garden maintenance, including but not limited to mowing, pruning, mulching, irrigating, preparing areas ready for planting
  • Carry out physically demanding tasks including heavy lifting and carrying, standing, walking, pushing, pulling, kneeling and repetitive motion
  • Ensure care for Maintenance equipment
  • Ensure vehicles assigned to the Maintenance Teams are kept in good working order
  • Assist with fleet management inspections across both operational divisions
  • Liaise with HR to address the Maintenance Teams support, training & development needs
  • Maintain effective employee, client and public relations
  • Any other duties assigned by the Maintenance Operations Manager or Maintenance and Soft Landscape Manager

            Place of Work:                 60% office-based; 40% site-based

             8:00am to 4:30pm (30-minute unpaid lunch break each day) Occasional daily overtime and weekend work may be required

            Holidays:                           20 days annual leave plus Bank Holidays; birthday day off

            Benefits:                            Workplace pension, discretionary bonus, company uniform, company phone, company vehicle, office social events. Our client also offer continuous on the job training and career progression within a structured support network. We actively promote the inclusion of staff.



Please quote 44351 when speaking with one of our consultants.

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Once again, I would like to extend my thanks to you for being so efficient and focused on my behalf. You have impressed me and have been extremely professional about matching me well with potential opportunities. Should I require staff in my new role... I will be sure to use you.

Simon (Contracts Manager)

I would like to give a big thank you to everyone in the team at Fresh Horticultural Careers for their help throughout my employment with them. Their support was great and helped me enjoy my time whilst working for them.

Ross (Horticulture)