Plant Technician - 42019

Location : Leeds & London
Salary : 26.5K + DOE
Vacancy type : Permanent
Vacancy ID : 42019

Our Client believes that the simplest things make a real difference - connecting with nature through fresh flowers and plants. These simple things can make a workplace a truly great place

They are now looking for a Customer Service plant installation Technician to join their Team.  You will be working in both Leeds and London

Duties

• Effective installation and maintenance of living and replica plant displays

• Production of timely, detailed and accurate service reports
• Understand customer requirements and assist with the decision-making process by making appropriate recommendations
• Friendly communication with the client when on site to build a good repour
• Reporting to head office any issues that may arise when on client sites, including but not exclusively, incomplete work, access restrictions and plant replacements that have not been fulfilled.
• Working to the standards and principles set out in the Customer Standards Manual

• Quality production and boxing of replica plant displays
• Maintain the plant displays in house to ensure the company is visitor ready
• Assist with effective stock management
• Effective communication with the team to ensure all work is completed
• Working to the standards and principles set out in the Customer Standards Manual
• Carry out any other reasonable duties required by the business.

Person Specification

• Organised and efficient
• Initiativeâ?? innovation, decision making â?? make recommendations to clients regarding problem solving â?? report to procurement of materials needed and ensure these changes are fulfilled within a timely manner
• Time Management Skills
• Excellent communication skills to both clients and colleagues
• Adaptable and willing to learn
• Strong attention to detail
• Self-motivated â?? able to manage and organise own work load
• Friendly attitude to both clients and colleaguesâ?? able to work both independently and within a team

Qualifications

• Experience of field service work
• Forklift Truck Qualification desirable
• Proven knowledge of industry products and equipment desirable
• Proven high quality customer service skills
• Current valid UK driving licence
• IT literate and proficient in all Microsoft Office Programs and field service management software,
• In depth knowledge of Horticulture complete with recognised qualifications. Horticultural experience gained from working with indoor foliage plants is desirable.

Please quote 42019 when speaking with one of our consultants.